April 23, 2024

EP. 203 — Customer Loyalty

This week we’re breaking down “Customer Loyalty”. Dwight goes out of his way to stop Darryl from leaving Dunder Mifflin, and Jim misses Cece’s recital which leads to a fight that causes Pam to turn to someone from the documentary crew! We hear audio clips from the director of this episode, Kelly Cantley, who talks about taking on such a big reveal. Angela also interviews her daughter, Isabel, who played a ladybug in this episode and Jenna shares a fan letter that pitches many incidents the documentary crew probably should’ve stepped in to help a Dunder Mifflin employee. So no need to “FIRE IN THE HOLE” to enjoy this big episode. It’s a good one!

 

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Transcript

Jenna [00:00:04] I’m Jenna Fischer.  Angela [00:00:05] And I’m Angela Kinsey.  Jenna [00:00:06] We were on The office together.  Angela [00:00:08] And we’re best friends.  Jenna [00:00:08] And now we’re doing the ultimate Office rewatch podcast just for you.  Angela [00:00:12] Each week, we will break down an episode of The Office and give exclusive behind the scenes stories that only two people who were there can tell you.  Jenna [00:00:19] We’re the Office Ladies. Hello! Angela [00:00:24] Hi there.  Jenna [00:00:26] Are you ready for a very fun episode today? And very controversial.  Angela [00:00:31] Oh, we got a lot of mail.  Jenna [00:00:32] So much mail. Everyone, it’s Customer Loyalty! It is season nine, episode 12, written by Jonathan Green and Gabe Miller and directed by Kelly Cantley.  Angela [00:00:44] Now, before you get into a summary, I thought we needed a little something from the episode to kick us off.  Jenna [00:00:50] Oh

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